1) North Carolina General Statutes §45-36.9 requires that you must submit a satisfaction instrument to the. A lender's payoff statement or letter will show the amount you need to pay to completely close out the loan.Do you need a loan payoff request form? For an official statement verifying your existing mortgage balance, monthly payments, and any late payments, please complete a 3rd Party Authorization form. This form is furnished to give you a statement of actual settlement costs. (f). A payoff statement or a short‑pay statement may contain the amount of any fees authorized under this section not included in the payoff amount. If you want to know what it will take to pay off a loan, you'll need to access a payoff statement (sometimes called a payoff letter). Just trying to figure out what the small servicer requirements are. If you want to pay your loan in full, you need to submit a payoff request. North Carolina specific forms are available below.