1) North Carolina General Statutes §45-36.9 requires that you must submit a satisfaction instrument to the. (6). Whether the request is for a payoff statement or a short‑pay statement.Q: How do I request a payoff quote for my NC Housing Finance Agency loan? Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process. Request a payoff quote before you send your final payment. That way, you don't owe extra fees and the payment doesn't look late to the lender. Are you ready to pay off your home loan? To start the payoff process, click below to submit your payoff request electronically. You will need to send the check to the address on your payment billing statement.