Being polite can pay off in the end. • Ask for payment in writing.(h) A secured creditor must provide upon request one payoff statement or one short‑pay statement without charge during any six‑month period. Such a document serves as the borrower's proof that the debt has been paid. A North Carolina promissory note template is a document used to establish the agreed-upon terms of a loan agreement between a borrower and a lender. In North Carolina, the closing attorney will pay off the existing debt due under a promissory note and request that the lender cancel the deed of trust. A Payoff Letter memorializes a debtor and lender's agreement regarding a debt obligation's early payment and termination. In the typical residential real estate sales transaction, a buyer offers to purchase property from a seller. Re: Account Number: ______. Deed of Trust at Book Page.