Payoff and short‑pay statements; request and content. (a). (h) A secured creditor must provide upon request one payoff statement or one short-pay statement without charge during any six-month period.If you have filed a tax return, and cannot pay the tax due in full, you may be eligible to request an installment payment agreement. Contact the Clerk of Superior Court. Office and request the document be broken up into smaller files. Section 2: Added new section on program priorities and program being carried out in two phases with Ph I prioritizing residential. Repayment plans that do not meet delegated parameters require Enact's prior approval. • Bank statements. The variables include time for your state's processes and for the lienholder to send notification of the loan payoff. Section 2: Added new section on program priorities and program being carried out in two phases with Ph I prioritizing residential.