(f). A payoff statement or a short‑pay statement may contain the amount of any fees authorized under this section not included in the payoff amount. (6) Whether the request is for a payoff statement or a short-pay statement.(3) The specified payoff date, which may not be more than 30 days after the notification is given. 1) North Carolina General Statutes §45-36.9 requires that you must submit a satisfaction instrument to the. (6) Whether the request is for a payoff statement or a short-pay statement. 4. (7) If the request is for a payoff statement, the specified payoff date, which may. Unclaimed Refund Letter. Contact Information. Q: How do I order a payoff statement? Any excess amount that you pay will be refunded.