This document provides a sample payoff request letter that can be used as a guide. A payoff statement should include the name and address of the lender preparing the statement and be addressed to the lender that requested the payoff.A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. File a credit dispute, set up recurring mortgage payments, add authorized users and more with downloadable mortgage forms and documents from Truist. Verification of funds letters come in a few different forms, with the most common being bank statements. -Gather the contact information of the creditor associated with the loan or mortgage. This form is a statement of final loan terms and closing costs. Compare this document with your Loan Estimate. The lender is the company that you borrow the money from — typically a bank, credit union, or mortgage company.