A payoff statement should include the name and address of the lender preparing the statement and be addressed to the lender that requested the payoff. If you need a template, click here to download borrower authorization template.20 MB max file size. An explanation letter request is no cause for panic. J. Summary of Borrower's Transaction. 100. Automated Investor-Delinquency Reporting File Format. North Carolina specific forms are available below. The forms are downloadable in Adobe Acrobat "PDF" format, unless otherwise indicated. The Closing Disclosure will come from your lender. The existing mortgage or deed of trust that secures your loan.