Complete the following steps to pay off your loan. Download our Loan Payoff Request Form.Ready to repay your loan? Are you selling your home? It can take up to five business days to process the demand request. The following frequently asked questions about the loan servicing process are divided into five categories. You are welcome to contact us at (866) 407-6404 if you have any concerns throughout the process. To get started, fill out our FREE credit application online. Students will generally receive their direct deposit refund 5 to 7 business days from the date the refund shows as processed on the student account. You generally have 10 to 25 years to pay off the loans.