Please submit the following information with the form: Deed of Trust; Borrower(s) Signed Authorization; The Signed Loan Payoff Request Form. Mail: Send us a short letter stating that you'd like a payoff quote.A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. Please email this information to as soon as possible. (Check one.) ☐ This request is being made prior to the end of the three year Compliance Period. 1. Enter your personal information and amount owed. A payoff letter shows the remaining balance on your mortgage, including fees, interest, etc. Learn more about what a payoff quote is and how to request one. It was also made payable to Charter One in the payoff amount of Mortgage B as of August 6, 1999.