You can request a payoff statement online 24 hours a day, seven days a week. To request a statement from Freedom Mortgage, log in to your account or mobile app.Are you ready to pay off your loan? Learn how to request an auto or mortgage loan payoff with online banking at General Electric Credit Union in OH and KY. Payoffs. Please call US Bank at (800) 365-7772 to request payoff information; you may also fax a request to (800) 200-8772. The Ohio Payoff form serves as a critical tool for those engaged in the process of securing payoff information related to debts owed to the State of Ohio. Now that you have your loan, 7 17 Credit Union in Northeastern OH is here to help you until the loan is paid off in full. Learn about our Loan Servicing. A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan.