You can request a payoff statement online 24 hours a day, seven days a week. To request a statement from Freedom Mortgage, log in to your account or mobile app.A Payoff Request Form is an essential document for those looking to fulfill the remaining balance on a home equity line of credit. Verification of funds letters come in a few different forms, with the most common being bank statements. A Payoff Request Form is an essential document for those looking to fulfill the remaining balance on a home equity line of credit. Usually, this means a loan is 30 to 60 days past due. Deed-in-Lieu of. Foreclosure. Interested in borrowing money for a mortgage, personal loan, or auto loan? Read through these common FAQs with Fifth Third Bank to learn more and apply. The lender is the company that you borrow the money from — typically a bank, credit union, or mortgage company.