Step 1: Choose the orange button "Get Form Here" on this web page. Step 2: Now it's easy to manage your car loan payoff letter.How to fill out the Payoff Request Letter Templates? For each loan, we will need: Lender Name; Customer Service Address; Lender Phone Number; Mortgage Account Number. A payoff letter provides instructions on how to pay off a loan with a lump sum before the loan term ends. Learn how payoff letters work. To get a payoff letter, ask your lender for an official payoff statement. Call or write to customer service or make the request online. Searching for a fillable Mortgage Loan Payoff Letter Template? Use our easy editor for PDF files and fill this form out quickly.