"Payoff amount" is generally higher than the remaining balance on the home. Payoff letters aren't the only way to learn about your current loan balance.You can also talk to your lender and request a verbal payoff quote. The mortgage payoff statement is a document that provides a comprehensive breakdown of the remaining balance on a mortgage. Under the Loan Information section, you will find a payoff request option that will take you to our payoff request form. Click on Payments and then click on Request Payoff. Your payoff amount is how much you will actually have to pay to satisfy the terms of your mortgage loan and completely pay off your debt. A payoff letter shows the remaining balance on your mortgage, including fees, interest, etc. Learn more about what a payoff quote is and how to request one. This guide will help you learn mortgage math, allowing you to confidently calculate how much you need to pay off your mortgage.