How Do I Send Funds For A Payoff? Com Call Us: (800) 333-7625 Hours of operation: Monday - Friday am - pm ET Saturday am - pm ETHow to fill out the Payoff Request Letter Templates? Create a Loan Payoff Letter online and download it as a PDF or Word document. Customize and print a blank Loan Payoff Letter for free. Request a payoff quote. Borrowers can apply, lock in a rate and receive a commitment letter within one day. RoundPoint is your trusted partner on your home ownership journey, making every step of the way easy. Homeownership Initiative? You can add in the extra payment whenever you want throughout the year and continue to make those regular monthly payments as well.