How can I request a payoff statement? Contact your servicing bank (where you make your monthly mortgage payments) and request a payoff statement.A Loan Payoff Letter Request form is a crucial document for anyone looking to understand the full amount they need to pay to clear their loan balance. Court Forms, Free forms are available for those actions that only require the single form to be filed on an existing case. Filling out this form is straightforward. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process. We're here to make managing your mortgage as easy as possible. Easily download statements, make payments, and more. With a range of personal and business deposit accounts and loans, UVA Community Credit Union in Central VA has all the financial tools you need to succeed. Your Mortgage Interest Statement (Form 1098) will be mailed to you in late January.