A mortgage payoff statement can be a useful piece of documentation for some borrowers to request. Fortress Bank provides the community with sound financial solutions for business and personal use from our nine banking centers in Illinois and Iowa.1. 1. Enter the name and contact information of the mortgage servicer. A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. If you're interested in learning how, please fill out this form and we'll be in touch. You can request a payoff statement online 24 hours a day, seven days a week. To request a statement from Freedom Mortgage, log in to your account or mobile app. There are many answers here that describe the hyper inflation in a short period of time.