A payoff request can be created and mailed for free. How long does it take to obtain a payoff?Create a Loan Payoff Letter online and download it as a PDF or Word document. Customize and print a blank Loan Payoff Letter for free. Existing Customers click here to make your payment, access your current mortgage loan information or contact our servicing department. About 30 to 60 days before you expect to make your last payment, ask for a payoff quote from your lender or loan servicer. What are the payoff terms? If you don't know who your Servicer is, call 888.469. 0810, and we would be happy to assist you. Free forms are available for those actions that only require the single form to be filed on an existing case.