A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan.Creating a payoff letter is essential to any loan or mortgage repayment process. Our free templates and this guide can help you get started. Create a Loan Payoff Letter online and download it as a PDF or Word document. Customize and print a blank Loan Payoff Letter for free. FHA offers a number of loss mitigation programs and informational resources to assist FHA-insured homeowners facing financial hardship. Gather your loan or mortgage documents. If you're thinking about refinancing your mortgage, it's good to be prepared. Alternatively, your lender may have a form you must fill out.