Payoff Statement (1) - Free download as PDF File (. Include your case number, the date of the payoff and your email address in your request.We will email the payoff statement to you upon receiving your request. P.O. Box 24606, West Palm Beach, FL 33416. A mortgage payoff statement details the total amount needed to fully pay off a loan as of a specific date. A mortgage payoff statement offers a clearer picture to the true cost of paying off your loan. The bank is required to prepare and record in the public records where the property is located a "satisfaction of mortgage." The mortgage payoff statement is a document that provides a comprehensive breakdown of the remaining balance on a mortgage. The state has some of the highest foreclosure rates and homeowners insurance costs in the country. The documents listed below must be included with this request when submitted: • Copy of all Palm Beach County's Mortgages.