Include your case number, the date of the payoff and your email address in your request. We will email the payoff statement to you upon receiving your request.A payoff letter provides instructions on how to pay off a loan with a lump sum before the loan term ends. Learn how payoff letters work. Automatic payments - Sign on and select your auto loan from Account Summary. Select Set up Autopay and include the additional amount to be applied to principal. You can submit your payoff request electronically through this option. They'll figure out the amount at closing and you'll get the right amount. Payoff Statement (1) - Free download as PDF File (. The actual fees, costs and monthly payment on your specific loan transaction may vary and may include additional fees and costs.