This is an example of a payoff letter used in a syndicated loan transaction. This payoff letter (including the defined terms such as Lenders,.A payoff letter is more than just a statement of the payoff amount. Refer to the following pages for a detailed breakdown of this quote and for payment instructions. Include your case number, the date of the payoff and your email address in your request. We will email the payoff statement to you upon receiving your request. I received a Payoff letter (On Oct 23,2018) from Citybank where they stated that I Payoff a personal loan that I have with them. In the "Loan Payoff" box, click View Payoff Quote. Click CONTINUE to submit the payoff quote request. Banking, mortgage, and investment expertise that can bring your potential to life and get you where you want to go.