Include your case number, the date of the payoff and your email address in your request. We will email the payoff statement to you upon receiving your request.Below is a list of forms that you may download for free from our website. Call us at 1-800-449-8767 or write us at P.O. Box 24738, West Palm Beach, FL. 33416-4738 or log on to MortgageQuestions. The draw request form can be sent to us through any of the below channels: 1. The documents listed below must be included with this request when submitted: • Copy of all Palm Beach County's Mortgages. A new form and a new signature are required for each draw request. Copies of previously submitted forms will be denied. What must I do to enter participation in DROP? These divisional instructions, Orders Setting Trial and Pre-Trial procedures and other forms.