Below is a list of forms that you may download for free from our website. Log in to your account on MortgageQuestions.Com and click Payment at the top of the screen. Include your case number, the date of the payoff and your email address in your request. We will email the payoff statement to you upon receiving your request. Login to online banking to get started. First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more. Recurring monthly payment†(‬ACHâ€)‬. For Mortgage Online or Mobile banking questions 1-800-234-6002. Banking services for your financial needs.