Include your case number, the date of the payoff and your email address in your request. We will email the payoff statement to you upon receiving your request.Refer to the following pages for a detailed breakdown of this quote and for payment instructions. 1. Enter your personal information and amount owed. The payoff quote shows the interest due and any outstanding fees and expenses. Below is a list of forms that you may download for free from our website. The documents listed below must be included with this request when submitted: • Copy of all Palm Beach County's Mortgages. 2. Mail the request form to us at PHH Mortgage Services, P.O. Box 24606, West Palm.