West Palm Beach, FL 33416. Upon receipt of the completed Authorization to Close Form, a payoff statement will be issued within 4 business days.Include your case number, the date of the payoff and your email address in your request. We will email the payoff statement to you upon receiving your request. P.O. Box 24606, West Palm Beach, FL 33416. Please complete and submit the Private Mortgage Insurance (PMI) Removal Request form. Ocwen Financial Corp. Loan servicing system, ReverseQuest. With a Citizens Checkup®, our bankers can help you focus on what's important and map out a plan for your future. Top 10 Mortgage Company logo.