Include your case number, the date of the payoff and your email address in your request. We will email the payoff statement to you upon receiving your request.Please return form to: PHH Mortgage Corporation. Filling out this form is straightforward. The documents listed below must be included with this request when submitted: • Copy of all Palm Beach County's Mortgages. How can I request a payoff statement? Contact your servicing bank (where you make your monthly mortgage payments) and request a payoff statement.