Include your case number, the date of the payoff and your email address in your request. We will email the payoff statement to you upon receiving your request.West Palm Beach FL 33416 Fax: 1-856-917-8300. West Palm Beach, FL 33416. Upon receipt of the completed Authorization to Close Form, a payoff statement will be issued within 4 business days. The documents listed below must be included with this request when submitted: • Copy of all Palm Beach County's Mortgages. Yes. You can process a payment through this website or the automated phone system at 1-800-449-8767. This number is available 24 hours a day, 7 days a week. A settlement statement is an itemized list of fees and credits in a real estate transaction. Find out how to read one.