Include your case number, the date of the payoff and your email address in your request. We will email the payoff statement to you upon receiving your request.The documents listed below must be included with this request when submitted: • Copy of all Palm Beach County's Mortgages. The payoff quote will include any accrued interest and any applicable late fees, and will be valid for 10 days. Loan Account Number or VIN. Log in to your account on MortgageQuestions. Com and click Payment at the top of the screen. Your bank or other lending institution will send you the title in the mail along with a letter saying your loan is paid in full. New American Funding – West Palm Beach provides informed advice and mortgage lending services to homeowners and future homeowners. This is a letter from the governing association, condo, or homeowners, declaring that all payments are up to date, and there are no unpaid dues.