Include your case number, the date of the payoff and your email address in your request. We will email the payoff statement to you upon receiving your request.Log in to your account on MortgageQuestions. Com and click Payment at the top of the screen. Payoff Statement (1) - Free download as PDF File (. The documents listed below must be included with this request when submitted: • Copy of all Palm Beach County's Mortgages. NewDay USA is a VA home loan mortgage lender that offers streamline refinance, zero down loan, and other options for qualified Veterans. Exceptional home lending options and service make Newrez the home of your perfect loan. Apply to refinance or buy a home online today. Please return form to: PHH Mortgage Corporation.