Include your case number, the date of the payoff and your email address in your request. We will email the payoff statement to you upon receiving your request.A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. A payoff letter provides instructions on how to pay off a loan with a lump sum before the loan term ends. Learn how payoff letters work. This is a sample Florida mortgage payoff authorization form and should not be used or relied upon for any real estate transaction. Say you have a mortgage and want to know exactly how much you'd need to pay to satisfy the loan. A mortgage payoff letter will tell you that magic number. To explore your options, contact your loan servicer directly.