Include your case number, the date of the payoff and your email address in your request. We will email the payoff statement to you upon receiving your request.In the "Loan Payoff" box, click View Payoff Quote. Click CONTINUE to submit the payoff quote request. A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. Access your loan account. Visit our online portal to make payments, set up automatic drafts, and view your monthly statements. Borrowing doesn't have to be a hassle. How can I request a Mortgage Pay Off Statement?