Include your case number, the date of the payoff and your email address in your request. We will email the payoff statement to you upon receiving your request.Payoff Statement (1) - Free download as PDF File (. The documents listed below must be included with this request when submitted: • Copy of all Palm Beach County's Mortgages. How to fill out the Payoff Request Letter Templates? The payoff quote shows the interest due and any outstanding fees and expenses. The bank is required to prepare and record in the public records where the property is located a "satisfaction of mortgage." Is this letter real? In the "Loan Payoff" box, click View Payoff Quote. If you know you're not going to be able to keep up with your loan payments, you might be better off selling the car yourself and paying off the debt.