PHH Mortgage Corporation. A mortgage payoff letter can come in two forms.One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. The bank is required to prepare and record in the public records where the property is located a "satisfaction of mortgage." Include your case number, the date of the payoff and your email address in your request. We will email the payoff statement to you upon receiving your request. This is a sample Florida mortgage payoff authorization form and should not be used or relied upon for any real estate transaction. A payoff letter provides instructions on how to pay off a loan with a lump sum before the loan term ends. Learn how payoff letters work.