Below is a list of forms that you may download for free from our website. A mortgage payoff letter can come in two forms.One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. P.O. Box 24606, West Palm Beach, FL 33416. A payoff letter provides instructions on how to pay off a loan with a lump sum before the loan term ends. Learn how payoff letters work. That's where a mortgage payoff statement comes in. It lays out each fee and dollar still due before you completely pay off your mortgage. Gather all documentation related to the loan or mortgage, including statements from the loan or mortgage holder. Not be in the fee schedules of other cities.