To get a payoff letter, ask your lender for an official payoff statement. Call or write to customer service or make the request online.Edit, sign, and share sample payoff letter for private mortgage online. No need to install software, just go to DocHub, and sign up instantly and for free. A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. Here you will find important forms that will help with sending updates, make a request for automatic withdrawal from your bank, and other available resources. To request a payoff quote, please complete the payoff quote form. This form is intended for 3rd parties acting on behalf of Mr. Cooper customers. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan.