Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process. They can answer all your questions.Payoff statements alert borrowers to how much they must pay to fully satisfy a loan. Want to pay off your loan? Learn about the different ways you can pay off your loan and fill out the Request Payoff Form. The mortgagor may send a notice to the mortgagee to present for recording a satisfaction piece to avoid damages. We are selling our house, for which we paid off the (first and only) mortgage in 2012. The closing is scheduled for this Wednesday. The first step in paying off the remainder of your loan early and getting a mortgage lien released is requesting a payoff letter from your lender. Or do you want to learn more about mortgage payoff fraud and how you can stay safe?