For questions, please call (215) 6861627. Edu for a Payoff Request.A Payoff confirmation letter is faxed to the Plan Sponsor within two business days after the loan has been paid in full or payoff information is provided on the. After you submit the loan amount and repayment terms, you'll be able to print the Requested Paperwork under the Transactions menu. I would use this form when I am requesting an Account Reduction Loan. Access the documents you need to get things done. Option 4 – Share or Loan Withdrawal. Follow the menu prompts. When you enroll in auto debit, we'll automatically withdraw your payment every month from your authorized bank account. Checks are stored for 24 months Out of cycle statement copies.