For questions, please call (215) 6861627. If you have any questions about your vehicle's payoff, give us a call at 1-888-688-1166.Sign on to your account, select your auto loan from Account Summary, and then Get payoff quote. Edit, sign, and share vehicle payoff letter template online. No need to install software, just go to DocHub, and sign up instantly and for free. A lender's payoff statement or letter will show the amount you need to pay to completely close out the loan. Are out-of-state lienholders required to participate in the mandatory ELT Program? To get started, fill out our online application or call our Mortgage Advisors directly at 267.332. With a Citizens Checkup®, our bankers can help you focus on what's important and map out a plan for your future.