For questions, please call (215) 6861627. To apply for The Citizens Bank Personal Credit Card, you must do so in person at one of our local branch locations.We have made the application available here. Instructions. • Enter full 16-digit Travel Card account number on memo line of the check or money order. Make your request at least 30 days before a property settlement. Philadelphia Federal Credit Union in Philadelphia PA makes it easy to find the documents you need to get things done. Visit our disclosures and forms page. We're here to help you 24 hours a day, 7 days a week. Your concerns and feedback are valuable to us. Request a payoff letter using the online Claimant Lien Payoff Request Form.