A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan.It also often gives information on how best to deliver the payoff funds, etc. It's more akin to a form letter, rather than a periodic statement. How to understand City of Philadelphia judgment and lien numbers in order to submit a payoff request. A payoff letter shows the remaining balance on your mortgage, including fees, interest, etc. Learn more about what a payoff quote is and how to request one. Arrange for payoff of loans. The seller should advise its bank of the projected closing date and request a pay-off letter. Use of the sample notice form provided in Appendix A of Regulation H is not mandatory but provides lenders with a safe harbor if used.