It includes details such as how to obtain the loan payoff amount, necessary personal information to fill out, and mailing instructions for submitting payment. Enclosed with this letter, you will find a formal payoff statement confirming the full satisfaction of your loan.Sign on to your account, select your auto loan from Account Summary, and then Get payoff quote. You can make payments, view loan history, due date, and payoff amount, and update your account information. First Time Enrollees. This could save time in the event that PennDOT had not been notified that your loan is now paid off. Access the documents you need to get things done. Complete a Recurring Payment Form. With a Citizens Checkup®, our bankers can help you focus on what's important and map out a plan for your future. Just fill out a quick form and you'll already be on your way to driving the used vehicle you want to own.