The US Department of Education recently announced that it will approve federal student loan forgiveness for people who attended the University of Phoenix. Access resources and support for managing and repaying your student loans from the Repayment Counseling Center at University of Phoenix.This is a template letter to your creditors requesting that they forgive your debt and write it off for compassionate reasons. The Department of Education (ED) just announced that it will approve full federal student loan forgiveness for some University of Phoenix students. Learn about borrower defense-related information, such as court decisions and actions that affect federal student loan borrowers. If you've stopped paying your creditors for unpaid debts, they will likely report your account as a charge-off after four to six months of non-payment. In February of 2023 we launched a specialized tool to help determine eligibility for the Public Sector Loan Forgiveness (PSLF) Program. In February of 2023 we launched a specialized tool to help determine eligibility for the Public Sector Loan Forgiveness (PSLF) Program. Create a Loan Payoff Letter online and download it as a PDF or Word document. Customize and print a blank Loan Payoff Letter for free.