Under the Loan Information section, you will find a payoff request option that will take you to our payoff request form. Click on Payments and then click on Request Payoff.You can pay off your mortgage with a check. Do you need a loan payoff request form? To request a copy of your mortgage discharge or a paid in full letter, please call our Customer Service Department at 800-968-7700. Get competitive interest rates and local loan servicing for your Arizona home loans. Our experienced mortgage team is here to help you. Just write your loan number on a check or money order payable to `Servbank. Request a payoff quote. Learn how the Rocket Mortgage process works and get approved online to buy a home or refinance your mortgage.