Under the Loan Information section, you will find a payoff request option that will take you to our payoff request form. A mortgage payoff letter can come in two forms.One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. How to fill out the Payoff Request Letter Templates? Creating a payoff letter is essential to any loan or mortgage repayment process. Our free templates and this guide can help you get started. Have questions about your loan? Browse our frequently asked questions to find answers. Get competitive interest rates and local loan servicing for your Arizona home loans. Our experienced mortgage team is here to help you.