To request a copy of your mortgage discharge or a paid in full letter, please call our Customer Service Department at 800-968-7700. If you need help completing this application, please contact Mortgage Assistance at 6023355676, option 1 or tollfree at 18332081602.Enter in your information, select a good through date of the quote and click 'Submit Payoff Request. If you have questions about your loan with Servbank and would like to speak to someone, please call us at (866) 867-0330. From application to closing, customer service and support is a way of life for us here at NOVA Home Loans. Simply log in to pick up where you left off and complete the online loan application you already started. Call Chase directly at 1-800-848-9136 or write to us at any of the addresses in the Mail section below. You will receive an email from OneAZ once your application has been received. Construction and personal loans, home equity lines of credit, and mortgage payments. Flagstar Bank P.O. Box 660263.