A secured lender shall prepare and deliver a payoff demand statement to the person who has requested it within fourteen days after receipt of the demand. Find the answers to questions about your lease, MyAccount and more GM Financial related questions.Loan servicing and loan modification information from Carrington Mortgage. It also often gives information on how best to deliver the payoff funds, etc. It's more akin to a form letter, rather than a periodic statement. With your online account, you'll be able to view statements, manage payments, set up email notifications, get tax documents, and more. Our Member Care Center associates are available Monday through Friday from am to pm. Call them at 844.663.