A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan.A payoff letter shows the remaining balance on your mortgage, including fees, interest, etc. Learn more about what a payoff quote is and how to request one. Create a Loan Payoff Letter online and download it as a PDF or Word document. Customize and print a blank Loan Payoff Letter for free. If you need help, call 866-867-0330. Why were my payments applied late when I have an online bill payment service and the funds were deducted from my account on the fifth of the month? News Flash: AutoPay is free, simple to set up, and you can cancel it anytime. If you've stopped paying your creditors for unpaid debts, they will likely report your account as a charge-off after four to six months of non-payment.