This page allows users to request an electronic payoff quote for iSeries and MSP mortgage products. Bank of America customer service information is designed to make your banking experience easy and efficient.Call us Credit card customer service (including lost or stolen card) 800.732. Request and send documents, get purchase and payoff info. You can send us a secure message if you need to: You will receive a welcome package in 10-15 days after the closing of your loan. We're a one-stop shop for all your banking needs. Request and send documents, get purchase and payoff info. You can send us a secure message if you need to: Tax season is coming!