The US Department of Education recently announced that it will approve federal student loan forgiveness for people who attended the University of Phoenix. Access resources and support for managing and repaying your student loans from the Repayment Counseling Center at University of Phoenix.The Department of Education (ED) just announced that it will approve full federal student loan forgiveness for some University of Phoenix students. The application will ask you detailed questions about how the school misled you about employment prospects, program costs and loans, transferring credits. Learn about borrower defense-related information, such as court decisions and actions that affect federal student loan borrowers. Payments made on outstanding loans that get forgiven will be refunded. Paid off loans will not be refunded. Borrower defense discharges apply only to federal student loans that are Direct Loans or can be consolidated into a Federal Direct Consolidation Loan. What section of the Borrower Defense Loan Discharge form did you fill out for University of Phoenix, that it misled you? In a loan reinstatement, you need to find just enough cash.