Create a Loan Payoff Letter online and download it as a PDF or Word document. Customize and print a blank Loan Payoff Letter for free.This is an example of a payoff letter used in a syndicated loan transaction. Creating a payoff letter is essential to any loan or mortgage repayment process. Our free templates and this guide can help you get started. 1) Call the mortgage department and request an official principal payoff letter. A payoff letter provides instructions on how to pay off a loan with a lump sum before the loan term ends. Learn how payoff letters work. Be sure to submit the correct form to prevent any delays. NOTE: Enrollment in this program is restricted to state and county staff involved in the valuation of property for ad valorem purposes.